How long does shipping take?
Delivery times vary by country. Most orders arrive within 4–15 business days after a processing time of 1–3 business days. In rare cases, processing may take up to 4-8 business days. You can find full delivery estimates on our Shipping Policy page.
Do you ship worldwide?
Yes! We ship to 44+ countries across Europe, North America, South America, Asia, the Middle East, and Australia.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use it to track your package at any time.
Can I cancel or change my order?
Orders can be cancelled or modified within 24 hours of placing them. After that, the order may already be in processing. Please contact us as soon as possible at Eclipseorder9988@gmail.com.
What is your return policy?
We accept returns within 12 days of delivery for items that are unused and in their original condition. Please contact us to initiate a return.
What payment methods do you accept?
We accept all major credit and debit cards, as well as other secure payment methods available at checkout.
My order hasn't arrived — what do I do?
If your order is past the estimated delivery window, please contact us at Eclipseorder9988@gmail.com or via TikTok DM and we'll investigate right away.
How can I contact you?
You can reach us at Eclipseorder9988@gmail.com or via TikTok DM at @eclipseorder0202. We aim to respond within 24 hours.