Refund policy

Thank you for shopping with Eclipse Order. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.


Returns
We accept returns within 14 days of the date of delivery. To be eligible for a return, items must be unused, regardless of whether the original packaging is present.
To initiate a return, please contact us with your order number and reason for return. Once your return request is approved, we will provide you with instructions on how to send your item back.


Refunds & Exchanges
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund or exchange.
If approved, you may choose between a full refund to your original payment method or an exchange for a Different size


Refunds will be processed within 5–10 business days, depending on your bank or payment provider